Open the bike box and remove the small box inside. SPEED UNIT MODE: After entering SPEED UNIT MODE, you can choose the speed unit from MPH TO KPH. Find the best prices on Heybike Mars Electric Bike Foldable 20 x 4.0 Fat Tire Electric Bicycle with 500W Motor 48V 12.5AH Removable Battery and Dual Shock Absorber for Adults and read product reviews. Ive had my Mars for just under a year. Also, charge your phone with the battery USB port. Get the latest news & offers. Ensure pedals are securely tightened to the cranks. Locate the right-side/ left side pedal, which is. Heybike Ranger is your best choice for any situation. The electronics may be damaged due to water and water damage is not covered by our warranty. Also, charge your phone with the battery USB port. Adjust the connections 2. Therefore, there is no particular way to replace batteries on all electric bikes.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'thebigrideguide_com-leader-1','ezslot_13',135,'0','0'])};__ez_fad_position('div-gpt-ad-thebigrideguide_com-leader-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'thebigrideguide_com-leader-1','ezslot_14',135,'0','1'])};__ez_fad_position('div-gpt-ad-thebigrideguide_com-leader-1-0_1');.leader-1-multi-135{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}. To unlock the lockout lever, turn the knob clockwise until it stops. Tighten the screws to x the handlebar in place. Easy assembly; most difficult step is mounting the front wheel assembly to the suspension fork. Plug the charger into a power outlet, charging should initiate and will be indicated by the LED charge status lights on the charger turning red. A comfortable and adjustable seat combined with shock absorption, making your ride both smooth and stable. Liquid error (sections/product-template line 170): divided by 0. Description: Built-in charge level indicator. They were prompt and very helpful. To remove the battery, turn the key to the UNLOCK position. Charging Time 5-6 hours. Slide the fender through the fork. Ensure there is no damage to the battery. (No free accessories are covered by the warranty service). Contact UsContact us if you experience issues relating to riding, maintenance, and safety, or errors/faults with your HEYBIKE. When the bike is not in use, keep it indoors where it is dry and cool. Ride safe using the bright headlight with a unique LED circle that lightens up your way while also making you easily visible to others. Tire Inflation and ReplacementThe Ranger employs 204 rubber tires with inner tubes. Liquid error (sections/product-template line 170): divided by 0. The trusted and popular Ebike from 70,000+ riders, Optional basket, saddlebag or gift will be shipped Separately, 01 / 03 Get the latest news & offers. Would you like to change your e-bike batteries on your own but have never done it before? Charger damaged 3. Contact us ( support@heybike.com) directly and we'll provide you with what you need. Product Service. Heybike outfitted its Cityscape with an efficient 350-watt rear motor and a 36V 10Ah battery that delivers up to 40 miles per charge using pedal assist and 25 miles on full electric mode. If the Seatpost projects from the frame beyond these markings (shown far right), the seat post or frame may break, which could cause a rider to lose control and fall. Ensure that it doesnt fall off the-bike; that can lead to a lot of damage. Any products sold by Heybike that are not an e-bike. The nickel-cadmium battery is slightly costly than lead-acid and also has a better life. If your electric bike battery fails to hold a charge or doesnt charge at all, there is a high chance that you would need a replacement. Shipment: Ships within 1 week Compatibility Race Battery' Built-in Charge Level Indicator Race Max Battery' Built-in Charge Level Indicator You Can Get 1 New Replacement One Anytime Within 1-Year Warranty Period. Familiarize yourself with the key port and key positons before riding the bike. Whenever you feel like your electric bike is not offering the same mileage as before, it is best to have your electric bike battery checked. The size of an electric bike refers to the width and length of the battery. We ask that proof of purchase and photos or videos of the damaged product be sent with any warranty request. Ensure the hub motor is spinning smoothly and motor bearings are in good working order. Put the front lamp bracket into the screw and align. Heybike ebike comes with most of the necessary parts, such as front and rear lights for safety, a kickstand for parking, fenders for preventing your package from being mudded, etc. Description: Built-in charge level indicator. Built from certified Dakota Lithium cells. Several signs point to deteriorating battery life, such as loss of mileage, slow charging, external damage to the battery, etc. /. Level 0 indicates pedal assistance is inactive. This battery lasts 2,000 recharge cycles, about 3 times the lifespan of other lithium and e-bike batteries. Real-world wear and tear, and the need for service, will vary with conditions of use. Add To Cart The battery will not charge: 1. During cleaning, make sure that the bike is turned off, the charging cable is unplugged, and the rubber flap is closed as water leakage may result in electric shock or other major problems. Order now to level up your ride. Low pressure may result in loss of control, and overinated tires may burst. Still going strong! Required fields are marked *. Equipping your e-bike with bicycle accessories helps you handle more cases in your riding. If you return a product to Hey bike, (a) without an RMA from Heybike or (b) without all parts included in the original package, Heybike retains the right to refuse delivery of such return. DO NOT raise the Seatpost beyond the minimum insertion of the marking etched into the seatpost tube (as shown on the right). Keep the two keys properly. Then tighten the pedal with Allens wrench. Plug the charger into a power outlet, charging should initiate and will be indicated by the LED charge status lights on the charger turning red. Regular inspections and tune-ups are particularly important for ensuring that your bike remains safe and fun to ride. The most popular and commonly used electric bike battery is the lithium-ion battery. Adjusted the seat to the lowest level. Proper care of a bike battery can increase its life. Open the quick-release lever by swinging the lever open and outward fully. $0.00 Thewarranty includes a replacement frame only. /. Charging Port Output Voltage 5V 1A. HeyBike Ranger E-Bike Review - Not Bad For the Price - YouTube 0:00 / 11:19 Intro HeyBike Ranger E-Bike Review - Not Bad For the Price Soldier Knows Best 815K subscribers Join Subscribe. It is critically important that proper air pressure is always maintained in pneumatic tires. Some other important signs that point to a less performing battery are overheating foul smell and failure to hold a charge. The newly upgraded 4 wide puncture-resistant fat tires have better performance and a cooler appearance. We generally recommend inspections, services, and necessary replacements are performed at the theme or mileage interval that comes rst in the following table. heybike.com support@heybike.com 100N HOWARD ST STER, SPOKANE, WA, UNITED STATES.COPYRIGHT 2021 HEYBIKE. The quick removable modular battery lets you able to charge the battery pack on or off the frame. All right. Hold down the center power button for approximately 2 seconds until power is delivered to the LCD Display. In addition to the large battery, the Ranger is fitted with a 500W brushless hub motor that can propel it to. 50 No-worry Service Provided by PoobooComes with 1-year Free Replacement for all parts! Can't find what you're looking for? Product Description. Package Dimensions 571129.5 (cm) / 2A /. You can replace a standard seat (without suspension) so as to reduce the height by another 1-2inch. The riders leg length is used to determine the seats position. Currently, our batteries are only compatible with the corresponding model of the e-bike. Ensure tires have good tread, have no bulges or excessive wear, and are free from any other damage. Why not? Replacement Procedure: Heybike will replace all components that are deemed to be defective or damaged (including damage incurred during shipment) without user error. Max Range: 40 miles(pure electric) /55 miles(pedal assist). Reach the bolt, washers, and nut (in that order). Reusability Rechargeable. Therefore, it allows people to get on and off the bike in an easy and convenient way. I am in love! Check the chain alignment. $-199.00 Very responsive regarding email correspondence and getting me the items I needed. Please contact us in time. For better pedaling, safety, and overall riding comfort, positioning the seat at the right height is important. (10% off) No matter how good care you provide, your electric bike battery would need a change after the completion of its lifetime. Set up with a key to keeping your battery safe. Dropping into a lower gear can make the pedaling easier on hills or at low speed, and then shifting up into the highest gear gets the bike going fast again. Falling of the electric bike can also result in some physical damage to the battery case or shorted cables. Check that the frame and fork are not bent or broken. Two is better than one, right? Lockable and removable with two included keys. Replace charge fuse: Wheel or motor makes strange noises: 1. Ensure the battery is o, by rotating the key to aligning with the o icon. Charger not well connected 2. Changeover labor must be performed by an authorized HeybikeemployeeHeybikereserves the right to use scratch and dent stock when replacing a frame under this warranty. heybike 1629616095 Folding Electric Bike Fat Tire Mars User Manual, heybike S096IGCEWL Mars Electric Bike Foldable 20 x 4.0 Fat Tire User Manual. Check that the derailleur is adjusted and functioning properly. Handle was broke ,otherwise battery was fine. Test the battery lock security. $-519.00 Show details This item: Heybike Battery Charger (Cityscape) $35.00 Heybike 36V 10Ah Lithium-Ion Battery Bikes for Cityscape Contact us (, Showing: Arrives by Mon, Dec 5 Buy HeyBike 20inch Mars Electric Bicycle Foldable ,500W Brushless Motor,20"x4" Fat Tire Ebike Electric Bike, 48V 12.5Ah Battery Removable Battery ,Shimano 7 Speed, Full Suspension at Walmart.com Cyber deals are here! I took it on my first ride today. The quick removable modular battery lets you able to charge the battery pack on or off the frame. Inspect the drivetrain (chain, chainring, freewheel, and derailleur). If you would ride somewhere you are not familiar with, then you need a phone holder for convenience the phone navigation. Built-in charge level indicator. Regular price Just received my battery I ordered from Heybike.I was able to purchase it during a price reduction sale they had This will be my additional battery I will carry with me. 8.3 miles, six of those on the beach. (1) NOTICE: Ensure the seat post and seat are properly adjusted before riding. Do not underinate or overinate your tires. Locking the screw with Allen key and wrench. I use this bike for commuting and shopping. Ensure the handlebar is set correctly in relation to the fork and the direction of travel. If the battery is low, charge it as soon as possible. Its battery could cover a common commute range. 25 December 2021, 12:22 am For warranty service, please keep your receipt and/or invoice to validate proof of purchase. Deciding whether or not your electric bike batteries need replacement can be confusing. Blown charge fuse: 1. Press and hold on+ and to enter seeing mode, then press and hold +and again to enter Personalized Setting.Select the settings via +/- and press i to enter the corresponding setup windows. And not to mention, you need a lock for your electric bike safety. Ensure front and rear brakes work properly. Devices are not intended for use at elevations greater than 2000m above sea level prolonged exposure to UV rays, and rain, and the elements may damage the enclosure materials, store indoors when no tin use. The lead-acid batteries are cheap and have a lower life. On a flat surface, in a low gear (1 or 2), most riders should be able to begin pedaling the bike with pedal assist level 0 or 1. Plug the charger into the batterys charging port. HeybikeEbike frames are covered by a replacement warranty for 1 years. Or you cancontact us to confirm before ordering. There are mainly three types of batteries used in electric bikes- Lead Acid, Nickel Cadmium, and Lithium-Ion batteries. Weather permitting, I ride every day; 3 to 4 rounds of golf each week and local municipal trail and bike paths or neighborhood errands otherwise. I think we are really going to enjoy them. Failure to remove all air pressure from the inner tube could result in serious injury.Using aftermarket tires or inner tubes, not provided by heybike may void your warranty, create an unsafe riding condition, or damage your bike. Agotado . 30-Days Money Back: Within 30 days of the date of purchase, return your undamaged/unused HeyBikeproduct to receive a refund. Your cables, spokes, and chain will stretch after an initial break-in period of 50-100 mi (80-160 km), and bolted connections can loosen. 1. Heybike Ranger Step-Thru Electric Bike. Wiring damaged 5. This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. Original Batteries: be free from defects in material or workmanship for a period of 24 months from the date of purchase as follows: full replacement during the first 12 months, while replacements needed during months 13-24 are prorated as per this schedule. Watch the chain and ensure the chain runs through the drivetrain (the rear cog, chain tensioner, and around the front chainring) smoothly. The trusted and popular Ebike from 70,000+ riders, Optional basket, saddlebag or gift will be shipped Separately, I have 710 miles on this bike I drive 12and 1/2 miles to workand back yes I charge at work as my mechanic has told me the most well built bike he has ever worked on there is maintenance and you need commen sence because it has power. Lockable and removable with two included keys. With the battery on or o the bike, place the charger in a at, secure place, and connect the DC output plug from the charger to the charging port on the side of the battery. Showing: BBB contacted the above referenced company on multiple occasions regarding your complaint. Ensure the chain is clean, oiled, and runs smoothly. If you would ride somewhere you are not familiar with, then you need a phone holder for convenience the phone navigation. Order now to level up your ride. Liquid error (sections/product-template line 170): divided by 0. Visit www.heybike.com for additional help with assembly, including a step-by-step video walk-through.If you do not feel comfortable assembling the bike yourself, we recommend taking your new bike to a bike shop for assembly and inspection. Everything has a lifetime. (see the previous remove battery section for details),Then carefully pull the battery up until the battery detaches from the receptacle. Although BBB encourages a company to respond to a complaint we bring to its attention, we can not require it to do so. Love my ranger e-bike have put 80 miles on it in the first week so far everything good. Turn on the headlight and taillight if needed or desired. Put about 500 miles on it already fell off twice so far.. While there are several indicators for a faulty battery, having a shorter range than before is the most obvious. Once fully charged, the charging indicator light turns green. Loose or damaged motor wiring: 1 . Filter E-bike Cityscape Battery Pack $229.00 3 E-bike Mars Battery Pack $329.00 10 E-bike Ranger Battery Pack $519.00 1 E-bike Explore Battery Pack $699.00 No reviews E-bike Brawn Battery Pack $749.00 No reviews E-bike Cityrun Battery Pack $699.00 No reviews Regular price $1,399.00 To protect the natural environment, please follow local regulations to properly dispose of used batteries. All in all, the Heybike Tyson Folding Electric Bike is an impressive and innovative e-bike that offers both convenience and performance. Defects or damage to the Products caused by the use of accessories, products, or ancillary/peripheral equipment not furnished or approved by Heybike.7. Instead of wasting money on bike shops to replace batteries, it would be best to do it yourself. Get the latest news & offers. E6RTC / E5RTC (NGK BPR5HS Replacement) Spark Plug for the Coleman SK100 Go-Kart. I really didnt need to have it over level one, but I tried all and it went up to 28 mph (what a rush). Wear and tear can be assessed by Heybike. Subscribe to recieve communications from Hilltopper about our products and services. | Im out of commission till further notice.. For your convenience, the heybike battery can be removed. If necessary, you should get more spare keys (We dont have a backup key). Turn the key to the locked position.If you want to know the battery level without turning on the bike, long-press the button on the top of the battery to display the current capacity. It varies in different battery types and from company to company. Heybike support has been excellent; had a couple of minor issues that required their assistance. To make the suspension stier when going over bumps, add resistance by turning the preload adjustment knob clockwise, in the direction of the small + on the knob. Please contact us freely for any issue! Get the latest news & offers. This device is sensitive to displacement and can suppress the vibration and shock when crossing a rough and uneven road. Battery Box Assemblies; Battery Chargers; Bearings; Brakes; Circuit Breakers; Clearance and Discounted Items; . To soften the ride, subtract resistance by turning the preload adjustment knob counterclockwise, in the direction of the small - on the knob. Get the latest news & offers. The warranty period for a repaired or replaced battery remains unchanged based on original purchase date.After the first 1 years of service A prorated credit, based on months of service, will be applied toward the purchase of a new battery. I cannot provide any comparison between my Heybike Ranger and other brands with a similar platform as the Ranger is the only ebike I've ridden and owned. (2)Before using the bike, always check to ensure all latches, levers, and quick releases are properly secured and undamaged. Inspect all cables and housings. Check the drivetrain for proper alignment and function (including the chain, freewheel, chainring, and derailleur). Best Electric Mini Bike For Adults And Kids, Razor Electric Dirt Bike Training Wheels For Children & Safety, How to Assemble a Rear Wheel on an Electric Scooter. Find helpful customer reviews and review ratings for Heybike Ranger Electric Bike for Adults Foldable 20" x 4.0 Fat Tire Step-Thru Electric Bicycle with 500W Motor, 48V 15AH Removable Battery and Dual Shock Absorber at Amazon.com. Description: The quick removable modular battery lets you able to charge the battery pack on or off the frame. Carefully slide the battery upwards and lift it o the frame. but it's the little folding that's sweetest to carry around! Shock Absorber Seat. Once the LCD Display is on, press. And then, place the thin pad and nut on the wheel shaft. It suggests that between 2018-2025, the market will grow at a CAGR of 4.9% and may reach 24 billion by the end of 2025.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'thebigrideguide_com-medrectangle-3','ezslot_3',125,'0','0'])};__ez_fad_position('div-gpt-ad-thebigrideguide_com-medrectangle-3-0'); Buying an electric bike is the start of a long association for every owner. Frame styles and/or colors not in stock may be replaced with a compatible style and/or color at the discretion of Heybike.Frame issues that are excluded from this warranty include but are not limited to:CorrosionPaint fade, scratches, impact marksImpact damageNonreversible modification (drilling/welding)Chain guard mount to the frame if applicable. There are mainly three types of batteries used in electric bikes- Lead Acid, Nickel Cadmium, and Lithium-Ion batteries. E-bike Cityscape Battery Pack. Move the seat up and down by sliding the seat post in or out of the seat tube. Direction of assisted rotation F means forward. Proper charging can enhance battery life significantly. Defects or damage caused by improper assembly, testing, operation, maintenance, installation, service, repair, or adjustment in a manner that varies from Assembly Instructions & Owners Manual.8. 2. Be sure to read all of the information in this manual before riding.NOTE TO ALL RIDERS UNDER 18 YEARS OF AGE: Its very important that you get parental permission before riding your electric bike. The Big Ride Guide is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.comHomeAbout The Big Ride GuideSite MapAffiliate DisclosureCookie PolicyTerms and ConditionsDisclaimerContact. Battery type is the first important factor to consider while choosing a replacement battery for an e-bike. Whether you are cruising on flat terrain or venturing up hills and bumpy ground, the high-powered motor will take you there effortlessly. Pure Electric Mode 30-37 miles (48-60km). For more detailed instructions, please visit Heybike Help Center. When all the spare parts for warranty are sent to the customer, the customer will be responsible for the cost of shipping.This Limited Warranty does not cover:1.Ordinary wear and tear not the result of defects in workmanship or materials. First my Ranger battery was barely performing (only 20 miles on peddle assist) and then at only 65 miles on the bike itself my front fork suspension blew out 6 miles into a ride, resulting in having to walk back a 70lb bike on a bad knee. Our 112 link 1/2" x 1/8" bike chain is made by KCM, and is available in six color options; Black, Blue, Gold, Pink, Red, and Silver. We do not recommend that you use a battery of other brands on Heybike e-bikes. A Return Merchandise Authorization(RMA) must be requested from Heybike within 30 days from the date of receipt of shipment. Regular price The warranty is registered automatically when the initial purchaser places their order in the online shop. $0.00 If you need to enlarge your ebike package load ability, the Heybike baskets and Heybike Saddlebag are needed. Check headset, wheel bearings, pedal bearings, and bottom bracket bearings. Throttle speed and range may vary if ridden in different conditions. Black. Comment * document.getElementById("comment").setAttribute("id","ac4d9f4f920541ff0cec3abf1d229d94");document.getElementById("afe6277d1c").setAttribute("id","comment"); Save my name, email, and website in this browser for the next time I comment.