Some sellers include the shipping and if they do include shipping they usually will state that on their listing that they offer free shipping.. While any payment issue as a seller can be extremely frustrating, there are some steps that you can follow to ensure that you are getting your money on time.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-large-mobile-banner-1','ezslot_9',129,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-mobile-banner-1-0'); One last little tip about buying or selling on Depop is that make sure you are using the platform. It's a pain, I hate PayPal payments. What does this mean and why did it happen? In fact, you dont have to do anything whenever you make a sale, the money is sent to your PayPal account that youve already connected to your Depop account. If you continue to use this site we will assume that you are happy with it. Open the app and tap on the Camera icon at the bottom center of the home screen. If you need tips with a step-by-step guide, check out our post below. Incentivizing your potential customers with free shipping may seem like a simple and effective way to get them to buy, but shipping heavy (and costly) items like shoes could eat into your profit more than you anticipated. In this article, weve shared many important things you must know before selling on Depop. Consider Shopping Secondhand. Scammed through Depop. Once youve created an account on Depop, the next step is to connect your PayPal account to start receiving payments of your sold items. The second address line printing above the first line is not incorrect and is still perfectly valid in this formation. hi i went to my bank and told them i would like a charge back from the account holderthe seller gave me on depop message service, i then called action fraud police and got a crime number depop support team are total useless, my son have reported this seller 3 times my daughter have also reported this seller, and so have 2 other people that have depop accounts, as far as i am concern it was not a gift payment the bank details were given to me to buy a item from depop, this account holder should be made responsible to refund my money they have required money through deception. One of the key reasons I like shipping with Depop is the time I save. The phone did not arrive after 2 days even though the seller said they'd send it next day . In this article, we are going to show you exactly how to sell on Depop step-by-step with a fresh new account to help you, whether you're completely a beginner or not. The r/Depop subreddit is meant to create a safe spaceusing that term loosely because this is the internet were talking aboutfor Depop users to air out their concerns, celebrate their wins, and ask for advice. Or, do you have a collection of handmade products that you'd like to start selling? Can anyone help me? It can sometimes take all the money in the bank just to get started, and you may not see any returns for a while. However, unlike Poshmark, Depop charges you additional fees. Do you want to sell on Depop but dont have the time? Here are their restrictions: When it comes to shipping on Depop, you must first decide on the shipping and fulfillment option. Depop is powered by a team of around 400 people, dedicated to our mission of fashion for a better future. An easy way to make money with minimal human contact (Im an introvert) and zero physical labor? However, the funds from the buyer did not show up on my Paypal account. Now you can start selling items and get paid when your items sell. Fiona Short, Depop seller, phone interview, September 24, 2020 Whether its finding great products or discovering helpful advice, well help you get it right (the first time). Really confused how this can happen. since theyre all different numbers. If you want to sell online, whether its on Depop or any other marketplace, but dont have the inventory, then you can still sell! Do you have items laying around at home that you want to sell online? Reddit and its partners use cookies and similar technologies to provide you with a better experience. Your recipient will need to pay their local Post Office the amount due to receive their package. She is not alone - 14 other users have told BBC News that their Depop accounts have been hacked in recent months. Want a Great Deal on a Big-Ticket Kid Gift? While a Vice investigation first highlighted the problem in May, there is now evidence that account logins are being sold across multiple dark web "marketplaces". Work-flow can help the Cash-Flow. It seems like using Paypal is charging me a lot more than if i were to use depop payments. 28 days You can select shipping with Depop, meaning you dont have to configure shipping manually. BUT if i sell the same $10 shirt (free ship) and a buyer pays with Paypal, my take home ends up being around $7 because i get charged from the fees AND Depop Limited, The example above is not an actual transaction , i just wanted to simplify what has been going on with my purchases. Don't price your items too low because it could have a negative impact on your profits. Others have received a faster response from reaching out to Depops Twitter account as well. So here is my tip when dealing with postal office workers be kind, courteous, respectful, even when they are not. Depop, Poshmark, eBay, etc) are not supposed to be refused and that they are to accept as is. Youll also need to add a description, five hashtags, your location, a relevant category, shipping information, and the price of the product. Update or re-download your Depop app to the latest version. Press J to jump to the feed. If you are a new seller to Depop, you may be wondering why the payment is not in your Paypal account. One was charged 0.06 more than the other for the fee. That's why I was curious if I were to put any money in my bank account if it would've automatically taken it out since I didn't want it to because I was gonna use that money for something else. Please make sure you've read the community rules, and that your post follows our posting guidelines. This is normal if you are new to selling to establish that you are a trustworthy seller. Enter your First name, last name, billing address, and tap on Next. I'm sure Depop will have that policy too good luck!! This content may be old or outdated. True story, I wasnt aware of this and I actually had a package returned because I was shipping a pair of thigh high boots as pictured and I didnt want to risk creasing so I shipped in an extra-large box and the counter service took the box but it was later returned back to my address while I was out of town (ouch!!) The person paid via goods as PayPal took a percentage. Theres no need to buy high-end photography equipment to take, Follow these common, helpful tips to writing effective. Bars, restaurants, and clubs required spending at least $50, so trying to plan a fun night out always boiled down to Can I afford this? Then I found a way to sustain my lifestyle of bar hopping, morning matcha lattes, and even a trip to Tokyo: selling my clothes on Depop. In all cases, the fraudsters demanded to be paid directly, rather than through the app. First Class International Shipping is usually up to 4 lbs, after that you move into the priority category which can be a huge jump in pricing, 3. They are inclusive, diverse, progressive and creative. Before pricing an item, calculate the overall cost, including shipping and the retail price of your item. Finding the right balance to marry shipping with product pricing and still make a profit will end up being a preference thing for most sellers. While it may blow your mind why anyone would want to take advantage of a small business or an individual, sleazy people exist out there. Heres a video that explains the process: On the other hand, if you dont agree to a refund, then the buyer can open a dispute against you directly with PayPal by following the steps here. E-commerce firm Etsy announced Wednesday that it is buying the secondhand fashion app Depop for $1.62 billion. Created 19 August 2016 Delivered 24 August 2016 Step 5: Enter your First name, last name, billing address, and tap on Next. Dont forget when shipping that your box size cannot be over 108 inches in length and girth combined. You can also call them but you may be on hold for a while. Step 2: Add a photo/logo that represents your brand and tap on Next. 5. 2020 3dcart Shopping Cart Blog. Note: I confirmed in an email to Depop that USPS does indeed provide up to $100 insurance for Depop packages. Depop Fees. Or will it take it from me the moment I put more money in my bank account? But when Ms Strike logged back in, she was shocked by what she found. However, I can tell you that I have seen PLENTY of USPS employees use priority tape on priority boxes, just saying. When finished, tap on Post listing. Theyre either thrifted, fast fashion, or from independent designers. But Aman Johal, director at law firm Your Lawyers, which specialises in consumer action claims, says the platform needs to act urgently, "particularly given its relatively young user base, where the duty of care is greater". Thanks to our tiny living spaces, hanging out with a girlfriend usually required sitting next to a pile of junk on the bed or quietly shifting a trash bag of unwanted clothes to the other side of the sofa. Another reason I like shipping with Depop is that the shipping fee is a flat rate regardless of the distance the package is traveling. You will need to confirm your information and attach proof by taking screenshots of your Paypal activity and email. While there are many online marketplaces, Depop is probably one of the easiest to use, making it simple to start selling items right away without any long-form verification. They're basically charging you the shipping and depop fees directly since the customer paid directly to you through PayPal whereas if the payment goes through depop, depop takes its cut before giving the rest to you. You lost any seller protection by sending to another address than the paypal registered address of the buyer. 2. I have screenshots of all the messages sent between me and the seller, as well as screenshots of their deleted account etc. 1. So, to avoid refunds, always describe your items fully in your product description. Please read rules before posting. 2023 Wirecutter, Inc., A New York Times Company, How to Sell and Buy Secondhand Things Online Without Getting Scammed. In fact, shipping on your own tends to be cheaper for most clothing items. Connect your Depop account to the Paypal account you will be using. Id also like to mention that the Depop limited charge is an additional charge aka a separate charge that shows up on my Paypal. In case something goes wrong, youre protected by PayPal's Seller Protection. Please contact the moderators of this subreddit if you have any questions or concerns. Requests for feedback on your shop, requests for item authentication, and posting milestones/achievements MUST BE POSTED IN THE DESIGNATED WEEKLY THREAD. Please keep in mind that if you didnt describe your item fully, you might have to refund the payment to the buyer of your item. As always, be kind and communicate calmly before anything else. Creating unique looks, new trends and making new from old. Wow that sounds extra af for no reason. Here is the current Depop Shipping Cost Chart with suggested items that are listed on the app at the time of this writing. this is how it will work: Please note, that the PayPal fee is NOT included in the $17.75 total in the example. Aesthetics are a big selling point on Depop. For the everyday, casual clothing I wanted to sell, Depop is the most user-friendly platform I found. The product listing must use original photos; stock pictures, supplier photos and customer photos are forbidden. If you are shipping with Depop, tracking is automatically updated once you dropped your package at the post office. Depop suggests that you do not ship your item until you receive the payment. Living in New York City as a college student in 2018 during an endless blue-gray winter was like being dropped off at an amusement park with no money to enjoy the rides. Write a bio about your shop and what youre selling and tap on Next. More about shipping internationally later, however, if I wanted to process shipping online to me that just extra steps and since time is money I try to forgo these extra steps. Houston, United States. In June . Follow the instructions in this article and start selling your own products on Depop. Make sure your clothing is the focal point of the picture by keeping the . Once you complete all the above steps, the final step is to add four images and one video (video is optional, but we recommend you upload one) of your item. Link to your social media account and tap on Next. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'fulfilledmerchant_com-large-mobile-banner-2','ezslot_10',128,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-mobile-banner-2-0'); Depop, unfortunately, does not have a phone number you can call. This can help to alleviate some of the strain of shipping costs, as higher shipping costs can be a deterrent from purchasing and getting the sale for some people. Yes, USPS Regional Boxes Are Discontinued. Step 6: Now tap on List your first item. Just make sure to do your diligence and follow all the steps required by Paypal. The depop limited charge just reoccurred the next day and it went through. Enter Depop. A collective of individuals who inspire and grow with their evolving style and values. Rewriting the rules and succeeding on their own terms these are the people who power Depop, and supporting them is our top priority. However, once a sale is made, Depop instantly collects 10% of the total transaction amount, plus the shipping cost. For example, if youre selling shoes and it has a downside like a scratch and you didnt mention this in your product description, knowingly or unknowingly, then the buyer might open a dispute against you. How long do you have to be inactive on Depop? It seems its only the call center who make an issue about this. Any post that does not adhere to them is subject to removal. It should have no effect on the deliverability of your packages. Requests for feedback on your shop, requests for item authentication, and posting milestones/achievements MUST BE POSTED IN THE DESIGNATED WEEKLY THREAD. As a part-time Depop seller, I have to streamline my activities and anything that cuts a step out or makes me more efficient is saving me money in the long run. The only time I dont ship with Depop is when I ship internationally I make my own label and process my transaction using USPS counter service. What's the least amount of exercise we can get away with? Sydny Sky, Depop seller, phone interview, October 28, 2020. Anything from plain tees to one-of-a-kind clothing has a placeyou just have to find your audience. Also they're charging me for shipping even if I put buyer pays for shipping? However, for the most part, I find USPS to be a dependable shipping entity and I have had zero misdeliveries or lost packages, etc after shipping thousands of packages. We are compensated for referring traffic and business to Amazon and other companies linked to on this site. Creating unique looks, new trends and making new from old. Follow these steps when you want to create a Depop listing. These 6 Tips Will Help. If you are thinking about selling on Depop, coming across a payment issue with Paypal can be extremely frustrating. Use the depop fee calculator to make sure you have your desired profit. The ability to ship up to 15.99 ozs for only $4.75 as a flat fee is great because it can really expands what I am able to ship. One word of caution, every now and then you may get a post office worker who tries to state you owe extra if they see the 8 oz label and your item weights more than 8 ozs however Ive been told via a USPS management directive these commercial labels (i.e. The item I sold was 30$ and they taken 13$ out of the sale lol. Ready to get started? Paypal can hold your funds for up to 21 days. why did I get charged different payment fees? Depop suggests that you do not ship your item until you receive the payment. One thing when offering free shipping please be aware that the 10% Depop fee comes off the item price except when shipping internationally. Follow these common, helpful tips to writing effective product descriptions: Implement these tips while writing your description to optimize your listing pages for more sales. After shipping costs, I reclaimed roughly $20. The USPS international shipping calculator can help you gauge your pricing. Pricing is another important aspect when it comes to selling. Please note, with USPS, as with any business there may be inconsistencies as to how information is disseminated and how individual employees carry out actions. All you have to do is to create a free Depop account, list your items, deliver your products, and get paid. Learn More. Even when your product doesn't get sold, you wouldn't have to pay for anything. I struggled to find things to do that would get me out of my tiny apartment without sucking my wallet dry. Please make sure you've read the community rules, and that your post follows our posting guidelines. Also, if an item is already being sold by other sellers on Depop, search for similar listings to see what items like yours sold for and try to price your item for slightly cheaper than the rest. Make sure to check out the International USPS shipping guide for more details. NOTE: If you are wondering why I didnt mention using the $5.05 (4 oz label) label it is due to the following: Back in the day, Depop did not have an option for a $5.05 shipping label there was no extra small option. We would stay away from doing something like this it is risky for both your Depop account and your payment. Labels are generated by the carrier and sent back to Shippo for you to print. I found it hard to even imagine making a profit. The ability to ship up to 15.99 ozs for a $5.05 label will enable you to ship jean shorts, t-shirts, and even some lightweight sweaters. Consistency is key. She then received a message from a stranger on Instagram, alerting her to the fact that her account had been taken over by a scammer advertising Apple AirPod headphones for 50. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Your buyer's Depop @username. You need to make sure your package is sealed tightly and ready for a longer trip and more handling, 2. In some ways, Etsy shares a lot of DNA with the Depop community . So here is your guide to Paypal payment issues you may run into with Depop, what you need to do and how to prevent it from happening in the future. then you will give the refund to the customer. For sales under $15, you pay a flat rate of nearly $3, but for sales above $15, the platform takes 20% of your total sale. Press question mark to learn the rest of the keyboard shortcuts. Here is a tip with shipping first class with Depop, on the Depop app it states that shipping is .5lb ( half of a pound) or 8 ounces for a small, however according to USPS first class shipping allows packages up to 15.99 ozs and I have confirmed with my local USPS that as such the first-class Depop shipping label will allow up to 15.99 ozs.